Customer Care information:
If you would like any assistance with your order please call our customer care number +202 26738888 We will be very happy to assist you.
Deliveries executed by Appliance:
- Deliveries take place from 3 to 15 working days according product type.
- Appliance Furniture is fully responsible on delivering the goods door to door in good condition and according to standards.
- Operations team shall contact customer before shipping to confirm date, time and location.
- Customers have to report if their location or premises need any special handling, e.g: external lifter is needed, narrow corridors or doors,…etc
- If customer refused to receive the goods after it has been shipped without the above mentioned term takes place then Appliance Furniture has the right to charge the customer the full actual shipping fees.
Our products are fully guaranteed for 3 years against manufacturing defects. This guarantee does not cover faults due to improper usage of the product and discoloration of fabrics.
Appliance has a comprehensive maintenance service for all its customers on all its products. If for whatever reason you may require maintenance, please get in touch with us right away. We will provide you with the best options for moving forward and ensure that your Appliance product gets back to shipshape.
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